What role does a Supplier Relationship Manager (SRM) play in an organization?

A Supplier Relationship Manager (SRM) plays a crucial role in an organization by focusing specifically on developing and maintaining supplier relationships. This position is essential for ensuring that the organization collaborates effectively with its suppliers, which is vital for securing quality inputs, managing risks, and driving innovation.

The functions of the SRM include negotiating contracts, evaluating supplier performance, and fostering strategic partnerships that can lead to mutual benefits and long-term success. By cultivating strong relationships with suppliers, the SRM can help ensure a reliable supply chain, enhance communication, and identify opportunities for cost savings and improvements in service or quality.

This role is distinct from other functions mentioned in the choices, such as handling customer complaints, monitoring inventory levels, or managing financial reports, which are typically handled by other departments or roles within the organization. The SRM's primary focus is solely on supplier interactions and relationship management, underlining its importance in procurement and supply strategy.