In the outsourcing matrix, what does the 'eliminate' quadrant signify?

The 'eliminate' quadrant in the outsourcing matrix signifies the need to identify and remove inefficient processes. This concept is based on the idea that not all activities within an organization are necessary or beneficial, and some processes may be detrimental to overall efficiency and effectiveness. By eliminating these inefficient processes, organizations can streamline their operations, reduce costs, and focus resources on more critical activities that add value.

Eliminating processes is part of a broader strategy that considers which functions should be retained, outsourced, or integrated. The emphasis on removing inefficiencies helps drive improvements in productivity and allows organizations to better allocate their resources toward core activities that support their competitive advantage. This approach aligns with the overall goal of enhancing organizational performance and responsiveness.